Modern Slavery and Human Trafficking Statement

Issued in accordance with the Modern Slavery Act 2015
Company: Complete Property Renovations
Effective Date: 25 April 2025
Next Review: 25 April 2026
Approved by: Fiona O’Neill, Senior Operations Manager

Introduction

This statement is made pursuant to Section 54(1) of the Modern Slavery Act 2015 and sets out the steps that Complete Property Renovations has taken – and is continuing to take – to ensure that modern slavery and human trafficking is not taking place within our business or any of our supply chains.

We are fully committed to acting ethically and with integrity in all our business relationships and to implementing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our business or in any of our supplier relationships.

Our Business and Structure

Complete Property Renovations is a privately owned property refurbishment and renovation company based in Teesside. We deliver domestic and commercial services including bathroom and kitchen refurbishments, bespoke joinery, media walls, full home renovations, and smart home security installations across Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Redcar, Billingham, Ingleby Barwick, and the wider North East region.

Our operations include the use of subcontractors and third-party suppliers, primarily UK-based, for products and services such as materials, equipment, labour, and logistics.

Our Commitment

We recognise that modern slavery encompasses slavery, servitude, forced and compulsory labour, and human trafficking. We are committed to maintaining and improving systems and practices to combat all forms of modern slavery both within our organisation and in our supply chains. This includes:

  • Upholding workers’ rights

  • Providing fair wages and safe working conditions

  • Verifying employment eligibility

  • Respecting freedom of movement

We are equally committed to supporting transparency and accountability to eradicate modern slavery and expect the same high standards from all our contractors, suppliers, and other business partners.

Our Supply Chain and Due Diligence

We work with a range of reputable suppliers and subcontractors to source materials and services. As part of our commitment to addressing modern slavery, we have:

  • Implemented a Supplier Code of Conduct which includes provisions for anti-slavery compliance

  • Undertaken risk-based assessments of our supply chains, especially where products or services may be sourced from higher-risk sectors or countries

  • Introduced mandatory contractual clauses requiring compliance with the Modern Slavery Act 2015

  • Ensured new supplier onboarding includes ethical sourcing checks

Policies and Procedures

To support our commitment and ensure compliance with the Modern Slavery Act 2015, we have developed the following internal policies:

  • Anti-Slavery and Human Trafficking Policy – which outlines our zero-tolerance approach and the responsibilities of staff and management

  • Whistleblowing Policy – enabling employees and stakeholders to report concerns confidentially and without fear of retaliation

  • Equality and Diversity Policy – reinforcing our commitment to fairness and respect across our operations

  • Recruitment Policy – ensuring rigorous checks on all new employees, including verification of legal working status and proof of identity

Training and Awareness

We recognise that informed employees are a critical part of the fight against modern slavery. Therefore, we provide training for relevant staff to:

  • Recognise the signs of modern slavery and human trafficking

  • Understand how to raise concerns and where to report suspicions

  • Comprehend the responsibilities under the Modern Slavery Act 2015

We also ensure that employees involved in procurement and recruitment are well-versed in the legal and ethical considerations involved.

Monitoring and Measuring Effectiveness

We use the following key performance indicators (KPIs) to measure how effectively we are combating modern slavery:

  • Percentage of suppliers signed up to our Code of Conduct

  • Number of employee reports or concerns raised relating to slavery or unethical practices

  • Percentage of staff trained on modern slavery awareness

  • Auditing of suppliers where required based on risk profile

We continue to assess these indicators annually and improve where necessary.

Future Commitments

Over the coming year, we aim to strengthen our efforts by:

  • Extending modern slavery training to all team members and key partners

  • Formalising annual supplier audits for higher-risk categories

  • Increasing awareness across all areas of our supply chain

  • Publishing this statement on our website and reviewing it annually

Approval and Governance

This statement has been approved by the Senior Operations Manager and will be reviewed annually to reflect changes in legislation and our commitment to continuous improvement.

Fiona O’Neill
Senior Operations Manager
Complete Property Renovations